Protean Way International, LLC

1.  Does your company provide actual security services like security guards, alarm and cctv systems?

Answer:  No.  We provide management services.  We will help you identify your actual safety and security needs and your best protective security and safety solutions.  For example, if you contact a security alarm company, there is a presumption that you are already in the market for an alarm system, and the alarm company is going to recommend you install one of their systems.  Our job is to help you select the most effective means of meeting your needs from the management perspective, whether it be guards, alarms, cameras, or better locks.  If you were to need such services, you could then deal with those companies directly or you could contract with us to act as your agent.

2.  Do you provide recovery and restoration services for property that is severely damaged during a disaster?

Answer:  No, in most cases you will need to deal with a General Contractor, a construction company, a demolition and debris removal company, or a company specializing in Hazardous Materials removal and decontamination.  We do maintain significant contacts within this industry; and for our existing customers we will help you to locate suitable recovery and  restoration contractors should you require their services.  If your damage is small, non-structural, and does not involve hazardous materials, we can provide our customers with a general clean-up of your facility or home and remove the debris.

3.  Do you provide data backup and data recovery services?

Answer:  No, not at this time, though we do intend to move in this direction.  If we assist you in developing a business continuity plan, a disaster plan, or similar product, we will identify your data and system vulnerabilities and make appropriate recommendations to you for your management action.  We will be available to assist you in locating a suitable data back up and recovery contractor.

4.  Do you provide record management services, such as secure storage or witnessed destruction of documents?

Answer:  No.  We will help you identify your vulnerabilities in records management and guide you to an effective solution.